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- Shipment Address : All order will be ship to confirmed Paypal address. In order to provide quick turn around in shipment, we do not accept change address under any circumstances, please update your corresponding address before submitting the payment.
-Shipping Charge/Timing : Shipping charge is Worldwide Fixed, Parcel will be delivered by REGISTERED AIRMAIL offered by Hong Kong Post.
- Items will be shipped within 3 working days (Saturday, Sunday & Public Holidays are not included) after payment has been verified.
- A REGISTERED NUMBER will be issue once we post the package but it will be available for status tracking on www.hongkongpost.com 3 to 5 working days after we post the package.
- Delivery Time : We ship to Worldwide. Normally delivery take 14 to 35 working days (Saturday, Sunday & Public Holidays are not includedy).
- Delivery Time for United States, United Kingdom, Australia - 7 to 14 Working Days
- Delivery Time for Canada, Singapore - 7 to 21 Working Days
- Delivery Time for Italy, France, Spain, Germany, Eastern Europe - 2 to 8 weeks (Due to strict Custom Inspection)
- Delivery Time for South America, Brazil - 2 to 8 weeks (Due to strict Custom Inspection)
- Delivery Time for Others Countries - Please Ask
- Shipping time is not guaranteed. It may delay at peak period. (such as Christmas)
- If you want fast delivery, please choose to use express service such as UPS,DHL, Fedex, with extra cost. Please contact us for fast delivery arrangement.
- Import Tax or Custom Duty : We are not responsible for any custom duty or import tax.
- a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
- b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
- Warranty : All of our phones and tablet pc cover a 6-month warranty. All of our LED products cover a 3-years warranty. All of our Memory or USB products cover a 1-years warranty.
- We have a responsible customer service team to provide helpful after-sale services. Alway feel free to contact us for questions.
- Technical or product enquiry questions: [email protected] or [email protected]
- Shipment status or Warranty questions: [email protected] or [email protected]
- Exchange or Refund : If you received a wrong item(s) or item(s) broken during the shipment, we will offer you exchange or refund, upon we receive the return of the original item(s) we sent.
- All items returned must contain all original packaging materials and accessories. Please repack the item carefully. Items returned will be tested and if found defective, we will arrange to send new replacement unit immediately. In the event that a suitable replacement is not avaialble, refund will be issued.
- Shipping, handling and insurance fees (if any) are non refundable.
- Buyer is responsible for all Return Postage and Shipping Charges.
- Buyer is responsible for additional Shipping cost for items that are returned refused and/or undeliverable.
- If you are not satisfied our item or any problem when the item arrived. Please contact us immediatly. We are responsible seller, your satisfaction alway is our TOP priority. We will follow your case and feedback within 24hours and resolve the problem as soon as possible. Thanks for your purchase and welcome to come again.
High Tech Import
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